Delivery Information
Shipping & Delivery
How much will it cost to ship my order?
Express delivery areas: U.S
CUSTOMERS |
SHIPPING TIME |
DELIVERY FEE |
|
|
Regular Customer |
8-10 DAYS |
$5 Per Order |
Free shipping on orders over $39 |
|
VIP Customer |
3-5 DAYS |
Free |
|
Delivery can take longer during peak periods or if your parcel is being checked by customs. It may be delayed for 5 business days for any special situations. While we do all we can to ensure your order is delivered on time, we cannot be held responsible for any late delivery or failure to deliver due to circumstances beyond our control.
For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. International shipments require the customer to claim their package at the nearest customs facility. You will be responsible for paying any duty fees, which will be determined upon pick up of your order.
As you checkout, you will have the option to select expedited options, if you are eligible. The availability and fulfillment of expedited shipping and delivery depends on the destination and the time the order is placed.
How long will it take for my order to ship?
Please allow a processing time of 3 to 5 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). During peak shopping periods, processing time may take longer.
Aura Elemental does not ship Saturdays, Sundays or on national holidays. Orders ship within 2 to 3 business days of placing your order. Occasionally, orders will take longer depending on stock availability. We will notify you via email if this is the case with your order.
