Privacy Policy

PRIVACY STATEMENT

SECTION 1 – HOW WE USE YOUR INFORMATION

When you make a purchase from our store, we collect the personal information you provide such as your name, address, and email address as part of the buying and selling process.

As you browse our store, we also automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system.

Email marketing (if applicable): With your consent, we may send you emails about our store, new products, and updates.

SECTION 2 – CONSENT

How do you get customer’s consent?

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collection and use of that information for the specific purpose only.

If we need your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent or provide you with the opportunity to decline.

How do I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at support@auraelemental.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

Payment:

If you use a direct payment gateway to complete your purchase that stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete the transaction, after which it is deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, ensuring secure handling of credit card information.

SECTION 4 – THIRD-PARTY SERVICES

Our third-party providers collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways, have their own privacy policies regarding the information required for purchase-related transactions. We recommend reading their privacy policies to understand how your personal information will be handled.

Keep in mind that certain providers may be in different jurisdictions, subjecting your information to different laws.

Once you leave our store’s website or are redirected to a third-party site, you are no longer governed by our Privacy Policy or Terms of Service.

Links:

Clicking on links on our store may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, access, disclosure, alteration, or destruction.

Your credit card information, if provided, is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the internet is 100% secure, we follow PCI-DSS requirements and additional industry standards.

SECTION 6 – COOKIES

Below is a list of cookies we use. You can choose to opt-out:

Cart: Stores information about your cart for two weeks.

Storefront_digest: Used to determine access if the shop has a password.

PREF: Set by Google to track store visitors and their origins.

SECTION 7 – AGE OF CONSENT

By using this site, you affirm that you are of legal age in your state or province of residence, or that you have given consent for any minor dependents to use this site.

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications take effect immediately upon posting on the website. If there are material changes, we will notify you to keep you informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.

In the event of a store acquisition or merger, your information may be transferred to the new owners to continue providing products to you.

QUESTIONS AND CONTACT INFORMATION

If you wish to access, correct, amend, or delete any personal information, register a complaint, or seek more information, please contact our Privacy Compliance Officer at support@auraelemental.com.